Frequently Asked Questions
Everything you need to know about shopping with Tank Retailer.
What is your standard shipping timeframe?
We process all fashion orders within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental US, and you will receive a tracking number via email as soon as your package departs our warehouse.
What is your return policy for apparel?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label. Please note that intimate apparel and final sale items are non-returnable.
How do I ensure I am ordering the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring your chest and waist and comparing them to our specific garment measurements, as sizing can vary between different cuts and styles.
What payment methods do you accept?
Tank Retailer accepts all major credit cards including Visa, Mastercard, and American Express. We also support digital wallets like Apple Pay, Google Pay, and PayPal, as well as 'Buy Now, Pay Later' options via Klarna and Afterpay.
Are your clothing materials sustainably sourced?
We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or Tencel. You can find specific material compositions and sustainability certifications listed in the product description of each item.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders almost immediately. You have a 30-minute window after checkout to request a cancellation or address change by contacting our live support team.